Accessibility Statement

Accessibility level

The site is built to meet Israeli Standard IS 5568 at level AA, which is based on WCAG 2.0. We also test it against WCAG 2.2 level AA. The site has not yet been reviewed by a certified accessibility expert.

What we have done

• The site is available in Hebrew and English, with the text direction and language set correctly on every page.
• A “Skip to content” link at the start of every page, and full keyboard navigation with a clear focus indicator.
• A hierarchical heading structure and marked page regions (header, navigation, content, footer).
• Alternative text for product images, in both languages.
• Dialogs that open and close with the keyboard and return focus to where they were opened from.
• Color contrast to the standard, and respect for the operating system’s “reduce motion” setting.
• Layouts that work on any screen size and with text enlarged up to 200%.
• An automated check (axe-core) of every page in both languages, on desktop and phone, on every change to the site.

Known limitations

• Some product images are uploaded by suppliers, and their alternative text may be general.
• Contact through WhatsApp uses a third-party service, whose accessibility is WhatsApp’s responsibility.
• Testing with every type of screen reader has not been completed yet. If you run into a difficulty, please tell us.

Accessibility arrangements of the service

The service is provided remotely: by phone, on WhatsApp and on the site, and items are delivered by arrangement. Anyone who finds the site hard to use can get all the information and place an order by phone.

Found an accessibility problem?

You can reach us by phone or WhatsApp at +972-50-9933487. Please mention the page and the problem, and if possible the browser and assistive technology you used. We will handle your request promptly, and in any case within 60 days, and offer another way to get the service meanwhile.